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How to Make a New Uber Account With the Same Number
Uber is a popular ride-sharing service that allows users to book rides conveniently through their smartphones. However, there may be instances where you want to create a new Uber account using the same phone number. Whether you’ve lost access to your previous account or simply want to start fresh, here’s a step-by-step guide on how to make a new Uber account with the same number.
Step 1: Delete your previous account (if applicable)
If you already have an existing Uber account linked to your phone number, you will need to delete it before creating a new one. Open the Uber app and go to the settings menu. Scroll down and select “Delete Account.” Follow the prompts to confirm the deletion.
Step 2: Contact Uber support
After deleting your previous account, you can reach out to Uber support to inform them about your intention to create a new account with the same phone number. Open the Uber app and navigate to the help section. Select the ‘Account and Payment Options’ category and choose ‘I have another account question.’ Explain your situation and request assistance in creating a new account with the same number.
Step 3: Wait for a response
Uber support typically takes some time to respond to customer inquiries. You will receive an email or a notification within the app once they have addressed your request. Be patient during this process and avoid creating a new account until you receive confirmation from Uber support.
Step 4: Follow the instructions provided by Uber support
Once you receive a response from Uber support, carefully follow the instructions provided. They may ask for additional information to verify your identity or require you to complete certain steps to create a new account. Make sure to provide accurate details and comply with their guidelines.
Step 5: Create a new account
After obtaining the necessary instructions from Uber support, you can proceed to create a new account with the same phone number. Download the Uber app and select the option to sign up. Enter your phone number associated with the previous account and follow the prompts to create a new profile. Make sure to use a different email address and password for the new account.
FAQs
Q: Can I have multiple Uber accounts with the same phone number?
A: Uber’s policy allows only one account per phone number. However, in certain cases, such as a lost account, Uber support may assist you in creating a new account with the same number.
Q: Why do I need to contact Uber support instead of creating a new account directly?
A: Contacting Uber support ensures that your request is handled properly and complies with their policies. It also helps in maintaining the integrity of the Uber platform.
Q: How long does it take for Uber support to respond?
A: Uber support typically responds to customer inquiries within a few hours to a few days. The response time may vary depending on the volume of requests received.
Q: What if I don’t receive a response from Uber support?
A: If you don’t receive a response within a reasonable timeframe, it’s recommended to follow up with Uber support. You can reach out to them through the help section of the app or via their website.
In conclusion, creating a new Uber account with the same phone number is possible, but it requires contacting Uber support for assistance. By following the steps outlined above and patiently waiting for their response, you can successfully create a new account and continue using Uber’s services hassle-free.
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