How to Delete ExpressVPN Account
ExpressVPN is a popular virtual private network (VPN) service that allows users to protect their online privacy and access blocked content. However, there may be instances when you decide to delete your ExpressVPN account due to various reasons. If you have made up your mind and want to proceed with deleting your account, here is a step-by-step guide to help you through the process.
Step 1: Contact ExpressVPN Support
Before deleting your ExpressVPN account, it is recommended to reach out to their customer support team. They can assist you with any issues you might be facing and address any concerns you have. They may also provide alternatives that could potentially resolve the problem you are experiencing, saving you from deleting your account altogether.
Step 2: Cancel Your Subscription
If you have an active subscription with ExpressVPN, it is crucial to cancel it before proceeding with deleting your account. To cancel your subscription, log in to your ExpressVPN account and navigate to the subscription settings. Follow the instructions provided to successfully cancel your subscription. It is advisable to wait until the end of your billing cycle to make the most out of the service you have already paid for.
Step 3: Delete Your ExpressVPN Account
Once you have canceled your subscription, you can proceed to delete your ExpressVPN account. To do this, follow these steps:
1. Log in to your ExpressVPN account on their website.
2. Navigate to the “My Account” section.
3. Scroll down and click on “Manage Account.”
4. On the account management page, locate the “Delete Account” option.
5. Click on “Delete Account” and follow the instructions provided.
6. Confirm the deletion of your account when prompted.
After completing these steps, your ExpressVPN account will be permanently deleted.
1. Will deleting my ExpressVPN account immediately terminate my subscription?
No, deleting your ExpressVPN account does not automatically cancel your subscription. You need to cancel your subscription separately before deleting your account.
2. Can I delete my ExpressVPN account from the mobile app?
No, the option to delete your ExpressVPN account is only available on their website. You will need to access your account through your web browser to delete it.
3. Can I reactivate my ExpressVPN account after deleting it?
No, once you delete your ExpressVPN account, it cannot be reactivated. You will need to create a new account if you wish to use their services again in the future.
4. Will deleting my ExpressVPN account delete my personal data?
Yes, deleting your ExpressVPN account will delete any personal data associated with it. However, it is important to note that ExpressVPN retains minimal anonymous information for troubleshooting and improving their services.
5. Is there a refund policy if I delete my ExpressVPN account?
ExpressVPN has a 30-day money-back guarantee. If you are within the refund period, you may be eligible for a refund upon canceling your subscription and deleting your account.
Deleting your ExpressVPN account involves canceling your subscription and following a few simple steps on their website. Remember to contact their customer support team before proceeding with the deletion process to explore any possible alternatives. It is also advisable to review their refund policy if you are eligible for a refund.