How to Close Empower Account
Empower is a popular financial management app that helps users take control of their finances and make informed decisions about their money. However, there may come a time when you no longer wish to use the app and want to close your Empower account. This article will guide you through the process of closing your Empower account and address some frequently asked questions.
Steps to Close Empower Account:
1. Open the Empower app: Launch the Empower app on your mobile device and log in using your credentials.
2. Access account settings: Once you are logged in, locate the account settings option. It is usually represented by a gear or profile icon, typically found in the top right or left corner of the app. Tap on it to proceed.
3. Navigate to the “Close Account” option: In the account settings menu, browse through the available options until you find the “Close Account” or “Delete Account” option. Tap on it to begin the account closure process.
4. Confirm account closure: Empower may ask you to confirm your decision to close your account. Read the provided information carefully to ensure you understand the consequences of closing your account. If you are certain about closing your Empower account, follow the on-screen prompts to confirm.
5. Complete the closure process: Empower may require you to complete additional steps to finalize the closure process. These steps might include verifying your identity or providing feedback on why you decided to close your account. Follow the instructions provided by Empower to complete the process successfully.
Frequently Asked Questions:
Q: Can I reopen my closed Empower account?
A: No, once your Empower account is closed, it cannot be reopened. You will need to create a new account if you wish to use Empower again in the future.
Q: What happens to my data after closing my account?
A: Empower retains your data for a certain period as per their data retention policy. However, your personal and financial information will no longer be accessible to you once your account is closed.
Q: Will closing my Empower account impact my credit score?
A: No, closing your Empower account does not have any direct impact on your credit score. Empower is a financial management app and does not report information to credit bureaus.
Q: Can I delete my Empower account without using the app?
A: No, the account closure process must be initiated through the Empower app. You cannot close your account through other means such as email or phone.
Q: Are there any fees associated with closing my Empower account?
A: No, there are no fees for closing your Empower account. However, if you have any outstanding balances or pending transactions, it is advisable to clear them before closing your account.
In conclusion, closing your Empower account is a straightforward process that can be done through the app’s account settings. Remember to carefully consider your decision before closing your account, as it is irreversible. If you have any further questions or encounter any issues, it is recommended to reach out to Empower’s customer support for assistance.